Privacy Policy

Last updated: 20/01/2026

1. Who We Are

Amtel Ventures Ltd (“we”, “us” or “our”) is the data controller responsible for your personal information.

Contact details:
 Email: manager@thewoodman.co
Phone: 02082864158

If you have questions about this policy or your data, please contact us using the details above.

2. The Personal Data We Collect

We collect and process the following personal information:

Full name

Email address

Phone number

3. How We Collect Your Data

We collect your information when you:

  • make a booking or enquiry (via email, phone, website, or social media),

  • communicate with us about a reservation, or

  • opt in to receive marketing communications from us.

4. How We Use Your Personal Data

We use your data for the following purposes:

To manage bookings and enquiries

Confirm your reservation

Contact you about changes, questions, or updates

To provide customer service

Respond to enquiries

Handle complaints or follow-up questions

To send marketing communications (only with consent)

News, events, promotions or offers

Updates about our venue

We do not use your data for automated decision-making or profiling.

5. Lawful Bases for Processing

Under the UK GDPR, we rely on:

  • Contract – to process bookings and respond to enquiries at your request

  • Consent – for sending marketing emails or texts

    You can withdraw consent at any time by contacting us or using “unsubscribe” links in emails

6. How Long We Keep Your Data

We keep personal data only as long as necessary for the purpose it was collected:

  • Booking and enquiry information: up to 24 months after your last interaction

  • Marketing information: until you withdraw consent or after a period of inactivity

  • We securely delete data when it is no longer required

7. Sharing Your Personal Data

We only share your data where necessary and never sell your information.

We may share it with:

  • Booking or reservation systems we use to manage enquiries and reservations

  • Email marketing platforms (e.g., Mailchimp or similar services)

Any third parties we use must:

  • comply with UK GDPR,

  • keep your data secure, and

  • only use it in accordance with our instructions.

8. International Data Transfers

If any service providers store data outside the UK, we ensure adequate protections are in place, such as:

  • UK-approved standard contractual clauses, or

  • transfers to countries with an adequacy decision

We only use reputable providers that comply with UK data-protection rules.

9. How We Protect Your Data

We take appropriate technical and organisational measures to protect your information, including:

  • restricted access to systems

  • password protection

  • secure data storage and deletion procedures

10. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Rectify inaccurate or incomplete data

  • Erase your data (“right to be forgotten”)

  • Restrict how your data is used

  • Object to processing (including marketing)

  • Withdraw consent at any time

  • Complain to the Information Commissioner's Office (ICO) if you believe your data has been mishandled

To exercise any of these rights, contact us using the details above.

11. Changes to This Privacy Policy

We may update this policy from time to time. The latest version will always be available on our website.